Definition
In the Scaled Agile Framework (SAFe), value is defined as the benefit delivered to the customer, end user, or business. It is the measure by which organizations determine whether the work being performed is worthwhile, sustainable, and aligned with strategic objectives. Value is realized when solutions meet customer needs in ways that improve outcomes, reduce costs, or create new opportunities.
Why It Matters
SAFe emphasizes value because it serves as the ultimate driver for prioritization, planning, and execution. By focusing on value:
- Teams align their work to customer outcomes rather than just outputs
- Economic decisions are made based on delivering the highest possible benefit
- Enterprises ensure their investments are delivering tangible business results
How SAFe Measures Value
SAFe uses several mechanisms to quantify and manage value, including:
- Business Value Scoring: Assigning relative value points to objectives during PI Planning
- Key Performance Indicators (KPIs): Measuring outcomes that reflect customer and business benefits
- OKRs (Objectives and Key Results): Linking strategic goals to measurable results
Connection to Value Streams
Value in SAFe is delivered through Value Streams, which represent the sequence of steps an enterprise uses to provide solutions. These streams ensure that every feature, capability, and enabler contributes directly to measurable outcomes that benefit customers and stakeholders.